Shipping & Delivery Policy

Nothing is physically shipped

All HelpUsTech services are digital. There are no physical goods, no courier and no shipping charges.

How and when you receive the service

Free scan: results on screen in about 10 seconds; the PDF report by email within a few minutes.

Diagnose & Report: the full PDF report and fix guide by email, usually within minutes and at most 1 working day after payment.

Auto-Fix / Full-Service / Emergency Fix: work starts within 1 working day (Emergency: as soon as possible within business hours, IST). Before-and-after proof is sent by email.

Monthly monitoring plans: monitoring starts within 15 minutes of activation; alerts and weekly reports arrive by email (and Telegram if you choose).

Where we deliver

Anywhere — delivery is by email and the online dashboard. Times are in Indian Standard Time (IST), Monday–Saturday.

Delays or non-delivery

If you have not received what you paid for within the time above, email helpustech@gmail.com. If we cannot deliver, you get a full refund (see Refund Policy).