Last updated: 4 October 2026 · helpustech.com is run by HelpUsTech (proprietor: Kaylas Swami) · Navi Mumbai, Maharashtra, India
We are not taking online payments right now. If you paid us earlier or arrange a plan by email, this policy applies.
Not happy? Email helpustech@gmail.com within 7 days of payment with your order/payment ID, and we will refund the full amount to your original payment method.
Cancel any time by email (or from your dashboard). Monitoring continues until the end of the month you have paid for; you will not be charged again. We do not give part-month refunds after the first 7 days.
Fully refundable within 7 days if we have not delivered the report or fix. Once the report, fix pack or fix has been delivered, the service is considered provided; if something we delivered does not work as described, tell us and we will make it right or refund you.
Approved refunds are started within 2 working days through Razorpay to the original payment method. Banks usually take 5–7 working days to show the money in your account.
Please email us first — we can usually resolve problems faster than a bank dispute.